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Customer Service Learning Center

The Knowledge You Need to Manage Your Mortgage

How to Make a Payment to Freedom Mortgage

You Can Pay Your Bill Online, With Our Mobile App, by Mail, or by Phone

How to Work With Our Loss Draft Insurance Department

What You Need to Do to Get Your Insurance Claim Funds

What Happens When Your Mortgage Loan Servicing Is Transferred?

Learn About Mortgage Loans and Mortgage Servicing Rights

How to Make a Wire Transfer Payment to Freedom Mortgage

Payoff Instructions and Our Bank Routing Number

How to Apply for a Loan Assumption

Learn About the Process, Requirements, and Costs

What Is an Escrow Analysis?

Learn How and Why Your Escrow Payments May Change

Need Help Crunching the Numbers?

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Mortgage payment calculator

Estimate the prices of homes you can afford and the monthly payments that might come with them.

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Cash out refinance calculator

Discover how much cash you could get from your home’s equity.

Still have questions?

Our Customer Care Team is here for you!

Phone icon. Call us: 855-690-5900

Monday to Friday, 8 a.m. to 8 p.m. Eastern Time
Saturday, 9 a.m. to 2 p.m. Eastern Time

Login to your account to send your questions using our secured Message Center.

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