If you are a resident of the State of California, you have certain rights with respect to your personal information under state law. Those rights vary depending on your relationship with us.
Under the CCPA, California residents have the right to:
- Request that a business delete any personal information about the consumer which the business has collected from the consumer.
- Request that a business that collects personal information about the consumer disclose to the consumer, free of charge, the following:
- The categories of personal information that it has collected about that consumer.
- The categories of sources from which the personal information is collected.
- The business or commercial purpose for collecting or selling personal information.
- The categories of third parties with whom the business shares personal information.
- The specific pieces of personal information it has collected about that consumer.
- Request that a business that sells the consumer’s personal information, or that discloses it for a business purpose disclose, free of charge, to the consumer:
- The categories of personal information that the business collected about the consumer.
- The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal was sold, by category or categories of personal information for each third party to whom the personal information was sold.
- The categories of personal information that the business disclosed about the consumer for a business purpose.
- Direct a business that sells personal information about the consumer to third parties not to sell the consumer’s personal information.
You may submit a request under the CCPA through the following methods:
To submit a request, we are required to verify your identity. Please be prepared to provide us with your first and last name, primary telephone number, e-mail address, and current address. We will match the personal information that you provide to us with personal information that we already maintain about you in order to verify your identity. We may also need to contact you to confirm your request.
You may also designate an authorized agent to make such requests on your behalf. You have two ways to accomplish that. First, you may provide your authorized agent with written and signed permission to make such requests. Second, you may provide your authorized agent with power of attorney pursuant to California Probate Code Sections 4000 to 4465. Regardless of which option you choose, (1) you must (a) verify your identity directly with us and (b) confirm directly with us that you have given permission to the authorized agent to make such requests and (2) your authorized agent must submit proof that you have authorized him/her/them to make such requests on your behalf. If the authorized agent is unable or unwilling to submit such proof, we may deny such requests.
We may not be able to honor each request that we receive, but if we are unable to do so, we will respond to let you know our reasons. We will not discriminate against you if you choose to exercise any of your rights as described in this section.
If you are a borrower from Freedom Mortgage, or we’re servicing your loan, or you submitted an application, or you filled out a form online to start the process, your rights are set forth in the California Financial Information Privacy Act. To see and exercise those rights, go to our California Financial Information Privacy Act Notice.
If you do not fit into any of the descriptions above, but you are a California resident and think we may have personal information about you, you may have rights under the California Consumer Privacy Act. To see and exercise those rights, go to our California Consumer Privacy Act Notice.